Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday unless it is a holiday, then it will be on the following business day.
All of our orders are sent using a traceable shipping method whether that be via USPS, UPS, FEDEX or DHL. Once your order has been shipped you will receive notification via e-mail with its tracking #. You may check the status of your package directly with your preferred carrier with the tracking number provided. If you are unable to locate your package with your carrier, please contact us directly at firstname.lastname@example.org as soon as you become aware of this issue.
COUNTRY SHIPPING RESTRICTIONS
Due to restrictions from our partners, HICA does not ship to the following countries:
- Cote d'Ivoire
- North Korea
- Sudan/South Sudan
- Syrian Arab Republic
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.